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Business VoIP Phone Service

Business VoIP Phone Services Designed to Help

Bootstrappers & Business Builders Succeed
Looking for a business VoIP phone service that works across desk phones, mobile apps, and softphones — without the big-business price tag?

With Unitel Voice Office, you get a VoIP phone system built for small teams that want professional features like IP-phones, call routing, auto attendants, and real-time team collaboration. It’s everything you need to manage business calls and messages from anywhere, all in one simple plan.

Work From Any Device

Use your desk phone, softphone, or mobile app to stay connected to your team and your customers. Take calls on your laptop, send messages from your tablet, even join meetings from your smartphone. With our Office Plan, your business conversations can seamlessly move across your devices so you can work where you want, the way you want.

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See Your Team’s Status​

Using the Office Plan’s presence feature, you can see your team members’ status so you know who is currently online, on the phone, or available for call transfers. You can also manage your own status from your softphone or the Unitel Office mobile app.

Instant Message & Share Files​

Collaborate across desktop and mobile with the Office Plan’s team messaging. Skip sending email attachments and simply drag and drop files right into chats. Update everyone in a room chat or instant message team members one-to-one.

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How It Works

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1. Get Unitel Voice Office

Sign up for the Office Plan to use all VoIP devices (ie., smartphones, softphones, and IP-phones).

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2. Connect Devices

Download the mobile app, install the softphone, and order your IP-phones ready-to-use.

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3. Get Going

Sign in to your apps, plug in your desk phones, and start taking or making business calls.

Business VoIP Phone Service FAQs

Getting Business VoIP Phone Service with Unitel Voice Office

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1) What is Unitel Voice Office?

Unitel Voice is the business VoIP phone service built for entrepreneurs and small business owners who don’t want to deal with overcomplicated tech.

The Office Plan gives you full access to our VoIP features, including support for IP-phones, softphones, and our mobile app — so your team can work from anywhere, using any device.

  • A business VoIP solution that’s easy to set up and simple to use
  • Ideal for remote teams, shared workspaces, or on-the-go professionals
  • Includes everything you need to run a professional phone system

2) How much does the Office Plan cost?

Unitel Voice Office is priced for small businesses that want enterprise-quality VoIP without enterprise-level pricing. It includes 3 users for just $29.99/month. Need more users? Add them for $9.99/month per user.

  • Flat-rate pricing — no hidden fees or contracts
  • Additional users only $9.99/month
  • IP phones sold at cost if you need new equipmen
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3) How do I sign up for the Office Plan?

It’s easy. Just visit our pricing page, select the Office Plan, and complete the signup process online. It takes less than 2 minutes.

  • Fast, self-serve signup
  • No paperwork or phone calls required
  • Start using your business VoIP phone system today

4) What happens after I sign up?

After signup, our Illinois-based support team will send everything you need to get started, including setup instructions for your mobile app, softphone, and IP-phones. We’ll walk you through every step.

  • Guided onboarding from our USA-based support team
  • Get help setting up devices and forwarding calls
  • Hands-on support available anytime
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5) Does every Unitel Voice plan include VoIP devices?

Only the Office Plan includes full VoIP device support like IP-phones and softphones. All other plans include the mobile app and call forwarding to any device, but not IP-phone or softphone access.

  • VoIP devices available with Office Plan only
  • Mobile app included with all plans
  • Forward calls to landlines, VoIP, or cell phones

6) Does every plan include the Unitel Voice mobile app?

Yes. The mobile app is included in every Unitel Voice plan. It works on Apple and Android devices, so you can make and receive business calls from anywhere. The Unitel Voice Office app has extra features like team messaging and presence.

  • Included with every plan (office app has extras)
  • Works on iOS and Android
  • Keeps personal and business calls separate
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7) Can I add more users to the Office Plan?

Absolutely. The Office Plan starts with 3 users included and you can add as many more as you need for just $9.99 per user per month. Every user gets access to the mobile app, softphone, and IP-phone support.

  • Add unlimited users anytime
  • Each user can use all VoIP devices
  • Perfect for growing teams

8) Can I use my existing IP-phones with Unitel Voice?

Yes, if your IP-phones are compatible with our system, we’ll help you configure them. Some providers lock their phones to their own service, but we’ll let you know right away if that’s the case.

  • Reuse your existing VoIP phones
  • We help you get them set up
  • No hidden restrictions or lock-ins
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9) How do I order new IP-phones through Unitel Voice?

When you sign up for the Office Plan, you’ll be connected with your own VoIP phone concierge. They’ll help you choose the right IP-phones, configure them, and ship them ready to use.

  • Phones configured and shipped directly to you
  • Just plug them into your router — they’re ready to go
  • Free hands-on setup help from our USA-based support

10) Do I need to configure IP-phones myself?

Nope. We handle it for you. Our concierge service makes VoIP easy by pre-configuring your phones before we ship them out. Just plug them in, turn them on, and you’re up and running.

  • No tech headaches or setup manuals
  • Plug-and-play setup
  • Free ongoing support if you need help
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11) Can I use Wi-Fi with my VoIP phones?

Yes, Unitel Voice works with certain Wi-Fi-enabled IP-phones. We’ll help you choose the right model and make sure your internet connection is strong enough to support high-quality VoIP calls.

  • Use wired or wireless IP-phones
  • Free tools to check connection speed and quality
  • We help you configure your network for best results

12) What makes Unitel Voice the best business VoIP phone service?

We combine affordable pricing with white-glove customer service. You get enterprise-level technology and hands-on support, without needing a full-time IT person or massive budget.

  • Concierge-level support for DIY pricing
  • Phones configured, shipped, and ready to go
  • Perfect for small teams, remote work, and home offices
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13) How does Unitel Voice pricing compare to other VoIP providers?

We beat most providers on pricing and support. “Cheap” VoIP providers give you a barebones system and expect you to figure it out. We give you full-service onboarding and support — at a lower cost than the big names.

  • Plans start at $29.99/month for 3 users
  • Add users for just $9.99/month
  • No contracts, setup fees, or gotchas

14) How reliable is Unitel Voice?

Our platform is built on tier-1 networks with multiple redundant data centers. If your internet or power goes out, your calls are automatically rerouted to your mobile app or voicemail.

  • Enterprise-grade uptime and performance
  • 24/7/365 monitoring by senior engineers
  • Never miss a call — even during outages
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Built for Business Builders. Backed by Outrageous Support.

Spend time building your business, not setting up your phone system. You don’t need tech skills or an IT department. If you hit a snag, we’ll take care of it.

Talking VoIP

A tech blog by the product experts at Unitel Voice